Can I edit recipient details after sending?
Due to compliance regulations, it is not possible to modify recipient details once the transfer has been initiated.
What can I do if I made a mistake?
The only available option is to cancel the transaction, as long as it has not yet been completed.
You may then resend the transfer with the correct information.
How do I request a cancellation?
Transfers cannot be canceled directly from the app.
You must contact our customer service team so we can process your request.