As of April 1, 2025, the standalone Zelle® app is no longer available for sending or receiving money through MAJORITY.
Zelle® made this decision, which affects all banks and credit unions in the U.S. that used the standalone Zelle® app, not just MAJORITY.
There are two ways to contact Zelle®:
By phone: You can find their support line on the website (https://www.zellepay.com/support/contact-support).
By live chat: Go to the Zelle® website and click on the "Help" button.
What to include in your message:
When you contact Zelle®, be sure to include the following information:
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Your name.
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Your contact information (email address and phone number).
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A brief description of the issue you are having.
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Any relevant account information (such as your Zelle® username or email address).
Additional information:
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Zelle® customer support can help you with a variety of issues, including:
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Sending and receiving money
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Troubleshooting problems with your Zelle® account
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Pending transactions
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Blocked accounts
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