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Why is my transaction pending and what is a preauthorization?

What is a preauthorization?
Certain merchants, such as restaurants, gas stations, and hotels, may temporarily hold an amount greater than your purchase to confirm sufficient funds.

How long does it last?

  • Funds are usually held for up to a maximum of 8 business days.

  • Exception: For hotels, car rentals, airlines, and cruises, preauthorizations may take up to 30 days to be released.

Transaction update

  • Once processed, the transaction amount is updated to the actual purchase price.

  • Any unused funds from the authorization are automatically released back to your account.

  • During this time, the charge will appear as “Pending” in your transaction history.

💡 Tip: In the app, under the transaction details, you can see the estimated latest date by which the transaction will be completed.

This video explains what a preauthorization is:

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