COMMUNICATION POLICY

For general questions about your Majority Account, contact customer support at support@majority.com or 1 (855) 553-3388.

This Majority Communication Policy applies to the contact information you provide to Majority or its Partners at any time and through any channel. For example, the information you provide to us on the Majority website, the App, Majority social media sites, via email, chat, phone and any other interaction you have with us (together “Your Information”). When you provide Your Information and open an account you accept this policy. Please also see the Majority Privacy Policy (https://www.majority.com/en/terms-of-use/privacy-policy) and the Majority Terms of Service (https://www.majority.com/en/terms-of-use/terms-of-service) for additional information about how your information is collected and used.

By agreeing to this policy, you authorize MAJORITY to deliver telephonic sales calls regarding MAJORITY services or offers to the telephone number you have provided to us, via text message, telephone call, or voicemail using an automated system for the selection or dialing of telephone numbers. You may opt out of receiving telephonic sales calls at any time, and consent to receive telephonic sales calls is not a condition of having a MAJORITY account.  

If you do opt out of receiving telephonic sales calls, MAJORITY may still send you text messages regarding important account information, such as transaction details, service disruptions or for verification of your account.

By attempting to open a Majority Account you agree to this policy and you certify that you are a U.S. resident and that you are of legal age in your state of residence.

How we will use Your Information to communicate with you

We will use Your Information to communicate with you. Methods we will use to communicate with you include mail, email, phone calls and voicemails, text messages, alerts from the native apps, messages inside the native apps, messages in the Majority website, messages on social media and any other means of communication. For any calls or text messages, your mobile provider may charge you according to the type of plan you carry and you are responsible for such charges. 

We may communicate with you about your account, examples include: to alert you if there is suspected fraud on your account, to alert you about purchases made with your card, to remind you of a payment due, to request you make a payment, to offer you other Majority products, or for any other reason related to your Majority account. You agree that any such communication is not unsolicited for purposes of federal or state law.

PHONE COMMUNICATION

You also agree that we can contact you on all the phone numbers you provide to us, phone numbers you use to call us or other numbers that we reasonably believe belong to you, whether they are mobile numbers or landlines. You agree that we can call you at any of these numbers using an automated dialer and/or using an artificial or prerecorded voice. You may opt out of receiving phone communications. However, if you opt out your account activity and the services you receive may be limited. For example, you may not be able to receive automated calls about suspected fraud on your account. If at any time you wish to withdraw your consent, you can contact us via any channel – email, mail or phone. If you prefer you can send us an email to compliance@majority.com (please do not use this email for customer support. For general questions about your account email support@majority.com). 

TEXT MESSAGES

We use text messages as a means of verification when you first sign up for Majority, to provide you important disclosures, to verify your identity when you access certain features of your account or change devices and for other reasons as part of servicing your Majority Account. Message frequency varies. Message and data rates may apply.

In addition to marketing text messages, we may send you text messages regarding important account information, such as transaction details, service disruptions or for verification of your account. If at any time you wish to withdraw your consent to receive text messages, you can reply STOP to opt out, or contact us via any channel – email, mail, or call Majority Customer Support at 1 (855) 553-3388. If you prefer you can send us an email to compliance@majority.com (please do not use this email for customer support. For general questions about your account email support@majority.com).

Majority USA, LLC, offers mobile application-based financial and telecommunications services to consumers located in the United States, including a Visa® debit card connected to an FDIC insured checking account at Axiom Bank, N.A., international money transfer services, mobile top-up services, and international calling.

MONITORING AND RECORDING

We may monitor, tape or record telephone calls with you, including when you call us or when we call you.

Version: 20 September 2023