Remittance complaint

Money transmission services provided within the MAJORITY app are processed by Majority Payment Services, LLC through money transmitter licenses in the states listed below. The money transmission services provided are currently limited to international remittance transfers.

If you have a complaint regarding MAJORITY’s money transmission services, first contact MAJORITY Customer Support at 855-553-3388 or email support@majority.com. If after contacting MAJORITY, your complaint remains unresolved please direct your complaint to your respective jurisdiction.

Arizona

Arizona customers may contact the Arizona Department of Financial Institutions with questions or complaints about the licensee’s money transmission services.

Online: https://difi.az.gov/

Telephone number: (602) 364-3100

District of Columbia

District of Columbia customers may contact the District of Columbia Department of Insurance, Securities, & Banking at the following:

Address: 1050 First Street, NE, #801, Washington, DC 20002

Online: https://disb.dc.gov

Telephone number: 202-727-8000

Florida

Florida Office of Financial Regulation

200 E. Gaines Street

Tallahassee, FL 32399

Telephone number: 850-487-9687

Money Services Businesses Part II License #: FT230000304

Georgia

Georgia Department of Banking & Finance

Online: https://dbf.georgia.gov/

Illinois

Illinois Department of Financial and Professional Regulation

Online: https://idfpr.illinois.gov/

Telephone number: 1-888-473-4858

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Majority Payment Services, LLC, NMLS # 1991596, at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, phone 888-784-0136.

These licensed companies may be verified through the NMLS Consumer Access website – https://www.nmlsconsumeraccess.org/

Missouri

Missouri Division of Finance

Online: https://www.finance.mo.gov/

Telephone number: 573-751-3242

New Jersey

New Jersey Department of Banking & Insurance

Online: https://www.state.nj.us/dobi

Telephone number: 800-446-7467 or 609-292-7272

Texas

If you have a complaint, first contact Majority Payment Services, LLC’s customer service division at 855-553-3388 or email support@majority.com. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

Texas Department of Banking

Address: 2601 North Lamar Boulevard, Austin, TX 78705-4294

Online: www.dob.texas.gov

Toll Free: 1-877-276-5554

If your state is not included within the list above, your money transmission activity is provided through Community Financial Services Bank (CFSB).